Shipping policy

Shipping Policy

Last Updated: 11/2/2026

Thank you for shopping with New Jersey Engraver! We take pride in crafting and shipping your custom items with care. Below, you’ll find everything you need to know about our shipping process.

Processing Time

All orders are made to order. Orders ship within 1-2 business days. Custom and bulk orders: timing is confirmed with your quote.
Processing time may vary during peak seasons or sales events.

Shipping Rates & Delivery Estimates

Standard Shipping: $8.95 flat rate (US only).
Expedited Shipping (2-3 business days after your order ships): $19.95.
Free shipping on orders of $99.99 or more, based on your order total after any discount code is applied. It's applied automatically at checkout. Free shipping applies to Standard Shipping only.
Free local pickup in Howell, NJ is available at checkout. We'll email you when your order is ready.
Estimated delivery: usually 3–7 business days after your order ships.

Holiday Order Deadlines

Order by December 12 with Standard Shipping for delivery by Christmas.
Order by December 15 with Expedited Shipping for delivery by Christmas.
Personalized items are made to order, so please double-check your engraving details before checking out.

Discount Codes

One discount code per order. Discount codes can't be combined with each other or with other promotions.
A discount code can be used together with free shipping, as long as your order total after the discount is still $99.99 or more.

Please note: Delivery times may be affected by carrier delays, holidays, or unforeseen circumstances.

Tracking & Order Updates

Once your order ships, you’ll receive a confirmation email with a tracking number.
You can track your package through the carrier’s website for real-time updates.

Shipping Locations

We currently ship to the United States only.

Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages after they have been marked as "delivered" by the carrier.
If your item arrives damaged, please contact us within 14 days with photos, and we will work with you on a resolution.

Address Changes & Order Issues

Please double-check your shipping address before completing your order.
If you need to update your address, contact us within 24 hours of placing your order.